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Product Care

Please see product pages for individual care instructions. 

There are care instructions sewn into every KLAY item. Please follow these and your KLAY item should last for years.

General tips for Cushions:

  • Don't be afraid to vigorously plump your cushion up from time to time if it looses its shape. 
  • Do not store/ leave in direct sunlight as this causes fading.
  • Be gentle when you take the cover off, always make sure the inner is not putting any stress on the edges of the zip openings. 
  • We do not suggest spot cleaning velvet at home, it is too tricky - leave that for the professionals and just get it dry cleaned if there is a stain or you need to clean it from general use.
  • Avoid using velvet cushions on surfaces with sharp edges or patterns, as velvet can bruise.

General tips for Jackets: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Always wash on its own, with cold water on a gentle cycle in the washing machine with low spin using mild detergent. Dry in shade.
  • Iron (not too hot) to remove creases.
  • Use a paper lint roller to remove dust, hairs etc after ironing or before wearing.


General tips for Heavy Canvas Bags: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Always wash on its own, with cold water on a gentle cycle in the washing machine with low spin using mild detergent. Dry in shade.
  • Iron (not too hot) to remove creases. NEVER iron near or on straps as they will melt!
  • Use a paper lint roller to remove dust, hairs etc after ironing or before wearing.